Application Process

  1. Getting Started
    First you need to get registered on this web site, by clicking on the Register link above. The registration process will require a valid e-mail address, to confirm a communication channel to you.
    When you completed the registration, a confirmation e-mail will be sent to you to complete the process.
    All other functions require you to be logged into the system.
  2. Add an application
    Once you have registered you can fill in an application for a Wayleave by using the Applications option in the menu that is presented after you logged in. This option will open a screen that will list all of the applications that you have submitted, or are in the process of submitting. You can return to this page at any time, to see what the progress is, or to add or edit information on the application.
  3. Application Fees (applicable from 1 July 2015)
    After you have submitted a valid application, you will be sent a Payment Due message containing an Amount and a Payment Reference number. You can use this reference number to pay the application fee by using Internet Banking (Electronic Funds Transfer -EFT). The payment requirement will become active as soon as the SAP integration process is complete.
  4. Application Evaluation
    Your application will be evaluated according to the Design Standards and Code of Conduct of the City of Tshwane. These documents are available from the City of Tshwane Web Site. Some direct links are provided below in the reference link paragraph.
  5. Application Phases
      Your application will go through up to 3 phases.
    • Service Inquiry - During this phase you will conduct a preliminary investigation to find which service might be affected. The system will assist you by submitting your application information to all the service owners registered on the system.
    • Cross-cut - During this phase you will plan and execute targeted cross-cuts with the purpose of confirming and pin-pointing the services identified during the Service Inquiry Phase.
    • Wayleave - During this phase you will execute a detailed design of your project making use of the information obtained during the previous two phases.
  6. Required Documents

    The system will attempt to guide you through the documentation requirements for each phase of the application process. The documentation requirements become more onerous as the phases progress towards the final phase. Please submit as detailed as possible information, as this will assist the application reviewers to process your application faster.

  7. Reference Links
    Reference / Drawing Number Name Description Version Terms and Conditions:

What is a Wayleave?

What is a Wayleave and why is it required? According to Wiktionary[1] a Wayleave is the right to cross land.

wayleave [ˈweɪˌliːv] [2]


(Law) access to property granted by a landowner for payment, for example to allow a contractor access to a building site

Collins English Dictionary – Complete and Unabridged © HarperCollins Publishers 1991, 1994, 1998, 2000, 2003

In other countries this is also known as a right-of-way or an easement:

An easement is the right to use the real property of another without possessing it. [3]

So why is this important?

Any town or city has need of utility services to service the population. The roads in towns are normally built on public land owned by the local council, by virtue of the township declaration that was gazetted to create the town/city. The local council is therefore responsible to administrate the publicly owned land and need to give permission to all parties before they may install utility services or infrastructure, even if it is supplied by the council. All parties and their contractors therefore need to obtain permission from the council to install their services or infrastructure on the public land.

Normally a department within the council acts as the custodian of these permissions, even for council services. For City of Tshwane it is done by the Service Coordination Office in the Transport and Roads Department. This enables the responsible use of public assets, by co-ordinating service installation, minimising service clashes, simplifies maintenance of assets, and minimises collateral damage due to new installations or construction.

Using a formalised Wayleave, the council also has the opportunity to control the installation of services, as well as to specify installation and protection requirements for the installed services, and to verify that the service designs meet the engineering and other standards prescribed by the council.

New services can also be installed taking full cognisance of possible future services and applications currently in process. This is impossible without a system to control and co-ordinate applications, and design reviews.